Terms and Conditions

Welcome to Glowlaa.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. General Information

  • Glowlaa.com is an online store based in Pakistan, offering Electronics, Fashion, Beauty, Health & Fitness, and Home & Kitchen products.

  • All content, products, and services provided on this website are subject to these Terms and Conditions, as well as applicable laws of Pakistan.

2. User Account

  • To make purchases, users may need to register an account.

  • You are responsible for maintaining the confidentiality of your account login details.

  • You must provide accurate and complete information during registration and keep it updated.

  • Glowlaa reserves the right to suspend or terminate accounts that violate these Terms.

3. Orders and Payment

  • All orders are subject to acceptance by Glowlaa. We reserve the right to refuse or cancel orders for any reason, including stock unavailability.

  • Prices are displayed in Pakistani Rupees (PKR) and are subject to change without notice.

  • Payment must be completed via our secure payment gateways. Glowlaa does not store sensitive payment information on its servers.

4. Shipping and Delivery

  • Orders are delivered nationwide in Pakistan. Delivery times may vary depending on location, stock availability, and courier services.

  • Shipping charges, if any, will be displayed at checkout.

  • Glowlaa is not responsible for delays caused by courier companies or external factors beyond our control.

5. Returns and Refunds

  • Returns and refunds are governed by our Returns & Refunds Policy, which is incorporated by reference into these Terms.

  • Customers are responsible for reviewing the policy before making a purchase.

6. Product Information

  • We strive to provide accurate product descriptions, images, and prices. However, minor discrepancies may occur.

  • Glowlaa is not liable for any errors or omissions in product information.

7. Intellectual Property

  • All content on Glowlaa.com, including text, images, logos, graphics, and videos, is the property of Glowlaa or its licensors.

  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

8. User Conduct

By using Glowlaa.com, you agree not to:

  • Violate any local or international laws

  • Engage in fraudulent or harmful activities

  • Interfere with the website’s functionality or security

  • Post or transmit content that is offensive, defamatory, or illegal

9. Limitation of Liability

  • Glowlaa is not liable for any direct, indirect, or consequential damages resulting from your use of the website or purchase of products.

  • Our liability is limited to the purchase price of the products in question.

10. Privacy

  • Your use of Glowlaa.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to Terms

  • Glowlaa reserves the right to update or modify these Terms and Conditions at any time without prior notice.

  • Updated Terms will be posted on this page, and continued use of the website constitutes acceptance of the changes.

12. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be subject to the jurisdiction of Pakistani courts.

13. Contact Us

If you have questions or concerns about these Terms, please contact us:

📧 Email: orders@glowlaa.com
📞 Phone: +92 314 8045090
🏢 Address: Office #905, 9th Floor, Uni Centre, I.I. Chundrigar Road, Karachi, Sindh, Pakistan